We use Australia Post Express Post to deliver our product. It is packed in Poly boxes with ice packs and will get to most cities on the east coast of Australia within the next day or 2, occasionally, taking 3 days. We send orders on Mondays and Tuesdays to make sure it reaches its destination before the weekend. Regional areas may be an issue if they are well away from normal mail runs. If in doubt ask your local post office about the time it will take to get an express post parcel to you. With perishable items they will keep their temperature in a poly box for at least 3 days. Please leave instructions for drop off if possibility of nobody being present. Whilst we endeavour to ensure that the product arrives asap and in good condition there are some things outside of our control, so if there is an issue with the product please let us know as soon as you recieve it. We don't always have all products on hand at all times, so we may email you to ask if a substitute can be made.